Annual Service Call Bundles

Predictable Technology Support
Without Full Membership
Commitment

Professional estates experience 6-8 service calls annually: network troubleshooting, AV calibration, security adjustments, smart home configuration. Pre purchasing annual call bundles (3, 6, or 9 calls) provides 20-32% savings vs. à la carte, priority scheduling (6-12 hour response vs. 12-24 hour à la carte), and predictable annual investment.

Entry point before comprehensive membership stewardship. Most bundle customers upgrade to full membership within 18 months after experiencing preventative care value.

Strategic Positioning: Service bundles provide reactive troubleshooting coverage only (no preventative maintenance). For estates requiring comprehensive technology stewardship including quarterly preventative maintenance, holiday lighting, consulting, and unlimited service calls—explore full membership starting at $6,000/year.
View Bundle Options Compare to Membership
The À la Carte Problem

Why Estate Owners
Pre Purchase Annual Coverage

$2,988
Cost of 6 à la carte calls at $498 each—typical annual need
$2,160
Comprehensive bundle (6 calls) with priority access—save $828
3-6 hrs
Priority response for Comprehensive vs. 12-24 hour à la carte wait

Pre purchasing annual coverage eliminates surprise $498 bills, provides priority access when urgent issues arise, and creates predictable technology investment. Single strategic decision annually vs. recurring billing anxiety throughout year.

Three Bundle Tiers

Annual Service Call Coverage

Select annual service coverage matching your estate's typical usage patterns. Most estates choose Comprehensive tier (6 calls annually) for full proactive and reactive support with optimal value and priority access.

À la Carte
Emergency only—no commitment
$498
per call
Full price—no discount
  • Single service call
  • 12-24 hour scheduling
  • No concierge support
  • Parts billed separately
  • No preventative approach
Book Single Call
Essential
Basic annual coverage
$1,200
3 calls annually
$400/call — Save $294/year
  • 3 service calls (valid 12 months)
  • 6-12 hour priority scheduling
  • Email concierge support
  • $150-$250 annual parts coverage
  • Preventative mindset foundation
Select Essential
Most Popular
Comprehensive
Full annual coverage
$2,160
6 calls annually
$360/call — Save $828/year
  • 6 service calls (valid 12 months)
  • 3-6 hour priority scheduling
  • Phone + email concierge support
  • $250-$350 annual parts coverage
  • Proactive + reactive approach
Select Comprehensive →
Complete
Extended coverage
$3,060
9 calls annually
$340/call — Save $1,422/year
  • 9 service calls (valid 12 months)
  • Sub 3 hour priority scheduling
  • Dedicated concierge support
  • $350-$450 annual parts coverage
  • Complete proactive management
Select Complete

Note: All service calls cover network troubleshooting, AV system issues, security adjustments, or smart home configuration. Not consumer appliance repair. Parts coverage is annual aggregate limit (resets at renewal). Bundles valid 12 months from purchase, no rollover.

Value Beyond Per Call Savings

Three Strategic Benefits

Predictable Annual Budget

Make one strategic decision annually—eliminate surprise $498 emergency bills throughout year. Fixed investment provides planning certainty vs. variable reactive spending creating billing anxiety each incident.

Priority Access

3-6 hour response (Comprehensive tier) vs. 12-24 hour à la carte wait. When theater fails before dinner party or network crashes during video conference, priority scheduling prevents social embarrassment and professional disruption.

Preventative Approach

Pre purchasing creates psychological commitment to proactive technology care vs. avoiding calls until failures. Bundle customers schedule regular check ins preventing 40% of issues à la carte customers experience reactively.

Tier Selection Guidance

Which Bundle Fits Your Estate?

Tier 01 — Essential

3 Calls Annually

Best for: Smaller estates with basic technology infrastructure, minimal historical service needs, or clients testing the Seiits relationship before full commitment.

  • Estate size: 3,000–5,000 sq ft
  • Technology scope: Basic networking, minimal AV
  • Historical usage: 2–4 service calls/year
  • Use case: Quarterly preventative check ins
  • Response time: 6–12 hours priority
Tier 02 — Comprehensive

6 Calls Annually

Best for: Typical professional estates with complete technology infrastructure. Most estate owners select this tier for full proactive and reactive coverage.

  • Estate size: 6,000–12,000 sq ft
  • Technology scope: Complete AV, networking, security, automation
  • Historical usage: 5–8 service calls/year
  • Use case: Bi monthly proactive + emergency reactive
  • Response time: 3–6 hours priority
Tier 03 — Complete

9 Calls Annually

Best for: Large estates with extensive technology, high complexity installations, or clients prioritizing comprehensive preventative management over reactive approach.

  • Estate size: 12,000+ sq ft
  • Technology scope: Extensive multi zone AV, integrated automation
  • Historical usage: 8+ service calls/year
  • Use case: Monthly proactive maintenance + reactive reserve
  • Response time: Sub 3 hours priority
Complete Service Comparison

Bundles vs À la Carte vs Membership

Feature
À la Carte
Bundles (3,6,9)
Membership
Cost Per Call
$498
$340–$400
Unlimited included
Response Time
12–24 hours
3–12 hours
Sub 3 hrs (highest)
Annual Commitment
None
12 months
12 months
Preventative Maintenance
✗ Not included
✗ Reactive only
✓ Quarterly included
Parts Coverage
Billed separately
$150–$450 annual
$150–$450 annual
Holiday Lighting
✗ Not included
✗ Hire separately
✓ Design & install
Technology Consulting
✗ Not included
✗ Not included
✓ Strategic advisory
Annual Cost (6–8 calls typical)
$2,988–$3,984
$2,160–$3,060
$6,000+ comprehensive
Explore Full Membership
Questions

Service Bundle FAQ

Can I use bundled calls for any technology issue?
Yes. Each call covers network troubleshooting, AV system issues, security camera adjustments, smart home configuration, or any estate technology infrastructure support. Not consumer appliance repair (refrigerators, washers, dishwashers). Flexible usage—install, troubleshoot, configure, or repair across all technology categories.
How does parts coverage work?
Parts coverage is annual aggregate limit, not per call. Essential: $150-$250 annual, Comprehensive: $250-$350 annual, Complete: $350-$450 annual. Example: Network switch replacement costs $280 parts. Covered under aggregate limit, deducted from annual allocation. Limit resets at 12-month renewal. Major equipment purchases (projectors, displays) billed separately—parts coverage for components and small replacements only.
Do unused calls roll over to next year?
No. Bundles valid 12 months from purchase date, no rollover. Annual reassessment allows right sizing tier based on actual usage. Many customers upgrade from Essential (3) to Comprehensive (6) after first year based on realized needs. Alternatively, if consistently under utilizing, downgrade following year. Flexibility through annual commitment vs. multi year lock in.
What if I exceed my bundle allocation?
Additional calls billed at à la carte rate ($498/call). Alternatively, upgrade to higher bundle tier mid year—pay prorated difference, receive additional calls immediately. Example: Purchased Essential (3 calls), used 2, want to upgrade to Comprehensive. Pay difference ($2,160 - $1,200 = $960), receive 4 additional calls (total 7 for year). Credit applied for unused calls from original tier.
How quickly can I get service with bundles vs. à la carte?
Bundle customers receive priority scheduling. Essential: 6-12 hour response, Comprehensive: 3-6 hour response, Complete: sub 3 hour response. À la carte: 12-24 hour typical. When theater fails before guests arrive or network crashes during video conference, priority access prevents embarrassment and disruption. Time value for affluent homeowners often exceeds per call savings.
Why do most bundle customers upgrade to membership?
75% of bundle customers upgrade to full membership within 18 months after realizing comprehensive preventative care costs less than reactive bundles plus separate contractors. Typical scenario: Comprehensive bundle ($2,160) + holiday lighting contractor ($3,500) + AV calibration ($800) = $6,460 annually. Signature membership ($6,000) includes everything plus quarterly preventative maintenance, unlimited service calls, technology consulting. Membership provides more coverage for less total cost.
Can I use bundle calls across multiple properties?
Yes. Calls apply to primary residence plus vacation homes within service area. Useful for multi property owners managing technology across estates. However, if requiring frequent multi property coordination, Comprehensive or Architect membership tiers ($12K-$27K) provide dedicated multi property support with enhanced response times.
What's the difference between bundles and membership?
Bundles provide reactive troubleshooting coverage only (call when problems arise). Membership provides comprehensive preventative stewardship—quarterly maintenance prevents 68% of problems bundle customers experience, plus holiday lighting design/installation, technology consulting, lifecycle planning, and unlimited service calls. Bundles appropriate for 3-9 calls/year reactive needs. Membership appropriate for estates wanting comprehensive preventative approach across all 8 technology categories.
How do I know which tier to choose?
Consider historical service frequency. If 2-4 calls previous year, Essential (3) appropriate. If 5-8 calls, Comprehensive (6) recommended. If 8+ calls or large estate (12K+ sq ft), Complete (9) or membership more appropriate. Most estate owners select Comprehensive (6 calls)—provides full proactive and reactive coverage with optimal value and priority access. Right size tier during first year based on actual utilization.
Is concierge support included with bundles?
Yes. Essential: Email concierge support (business hours), Comprehensive: Phone + email concierge support (extended hours), Complete: Dedicated concierge support (6 days/week). Use for scheduling, technical guidance, status updates, or urgent prioritization. À la carte customers receive standard email only communication. Concierge access provides direct technician communication vs. routing through general support.
Select Your Annual Coverage

Predictable Technology Support
Through Pre Purchased
Service Call Bundles

Make one strategic decision annually—eliminate surprise emergency bills, gain priority access (3-12 hour response vs. 12-24 hour à la carte), and save 20-32% per call. Most estate owners select Comprehensive tier (6 calls, $2,160/year) for complete proactive and reactive coverage.

Select Comprehensive Bundle → Compare All Bundle Tiers Explore Full Membership

75% of bundle customers upgrade to comprehensive membership within 18 months—bundles provide entry point before full stewardship commitment.